City utility services include water, sewer, street sweeping, natural gas, garbage, recycling and green waste collection.
The Finance Department makes it easy to start or stop utility services. Utility service requests to start, transfer or stop service can be processed by speaking to a customer service representative over the counter at City Hall. Requests to start service received any time during the day will usually result in service starting the next business day.
If you are starting new service, you must present two forms of identification (SSN, ID/Driver’s License or other identification) as well as a rental agreement or ownership documentation before your service request is completed.
If you are terminating service and have left Coalinga, you need to submit a letter requesting turn-off of your services, immediately. Please provide the service address, your forwarding address, and sign your request. The letter must be submitted by the accountholder. To expedite your request, you may fax your letter to (559) 935-0995 to the attention of the Utility Department. We cannot process your termination until your letter is received.
Hours for walk-in service are 7:30 a.m. to 5:30 p.m., Monday through Thursday, at the Finance Department, which is located in City Hall at 155 W. Durian, Coalinga, CA 93210.
Utility bills are due upon presentation. Bills are considered past due if current charges are not paid by the 25th day of each month. A 5% late fee with a minimum charge of $2.50 will be assessed on the 26th day of each month for all past due balances.
Utility bills can also be paid at City Hall. You can pay bills in person at the cashier's window at City Hall. The cashiers can accept payments of cash or check. You can also drop your payment into the drop box. The drop box is located in front of City Hall on Durian Street. For your safety, please do not put cash in the drop box.
Payments may be mailed to:
City of Coalinga Utility Billing
155 W. Durian
Coalinga, CA 93210
Payments by Credit Card:
In addition, payments can now be made online using Visa, Mastercard, Discover and E-Check through Paymentus Corporation. Please click below to make your payment online. A charge of $2.95 will be added to your payment transaction of up to $200.00. Unlimited transactions are allowed.
Payment by telephone:
Payments will also be accepted by phone by dialing our dedicated telephone payments line at (855) 385-1177.
Please retain your payment confirmation number for tracking purposes. Ensure your payment is processed on the day before your due date to avoid any late fees or account shut-offs and associated fees.
Past Due Payments
Once past due for one billing period, a 10-Day Notice will be mailed notifying you the last day the past due balance is to be paid to avoid a Final Shut-Off Notice Processing Fee.
When a Final Shut-off Notice is processed the past due amount plus additional fees will be due by the due date on the Notice to avoid disconnection of services. If an account remains unpaid for another cycle or more, the processing fee will apply each month until payment is made or account is terminated.
In the event your services have been disconnected due to non-payment of your bill, the entire past due balance plus a reconnection fee will be due for restore of service on the next available business day provided there is available time on the schedule. NOTE: Next day restore is not guaranteed. THERE ARE NO SERVICE RECONNECTIONS ON SHUT-OFF DAY UNLESS ADDITIONAL FEE IS PAID. If you require same day reconnection, there is an increased reconnection fee plus the past due balance to be paid.
Please note when services have been disconnected for non-payment, it does not inactivate your account. You are still responsible for all charges incurred up to the date you request to terminate services.